Below FAQ are some common concerns of our clients before making a purchase.
If you have other questions, please just send it to support@crowncontractbeds.co.uk.
Need Help?
Whether you have questions about our upcoming products, need assistance, or just want to say hello, the Crown Contract Beds team is here to help. Your comfort is our priority, and we’re committed to making your experience with us seamless and restful.
1: “Are your beds and mattresses made in the UK?”
Yes! All of our products are handmade in the UK by skilled craftsmen using high-quality materials to ensure durability and comfort.
2: “Do you offer free delivery?”
Yes! We provide free standard shipping across the UK but there are some areas where we charge.
3: “How long does delivery take once I have placed my order?”
We aim to deliver your order within 3-7 working days, excluding bank holidays. Once you place your order, we will send you a confirmation of your delivery date.
4: “Do you offer interest-free finance?”
Yes, we offer 0% interest finance options, so you can spread the cost without paying extra.
5: “Can I use Clearpay to buy now and pay later?”
Definitely. With Clearpay, you can buy now and pay later in flexible installments, making it easier to manage your budget.
6: “Is there a warranty on your products?”
Yes, every Crown Contract Beds product comes with a 5-year warranty, so you can sleep easy knowing you're covered.
7: “Can I customize my bed or mattress?"
Yes! We offer a wide range of customization options including fabric types, headboard styles, base types, storage configurations, and sizes. You can tailor your order to suit your comfort and aesthetic preferences.
8: “How do I choose the right mattress firmness?"
Our firmness guide can help you choose based on your sleeping style and body weight. If you’re unsure, feel free to contact us — our team is happy to help you find the perfect fit.
9: “Can I request fabric swatches before buying?"
Absolutely! Contact us with your preferred fabrics and we’ll send out swatches free of charge to help you decide.
10: “Will you take away my old mattress or bed?"
We do offer an optional mattress and bed removal service. Please select this during checkout or contact us to add it to your order.